Refund policy

Customer satisfaction is important to us at Mona Pigou.

Return Window

Eligible items may be returned within 30 days after delivery.

Returned items must:

We do not accept returns for:

After receiving and inspecting your returned item, we will notify you of the approval status.

Approved refunds will be processed back to the original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the received product is defective, damaged, or incorrect.

Please contact us within 7 days of receiving your order if you received a damaged or incorrect item. Include clear photos for faster assistance.